Behavior And Manners That Should Be Paid Attention To In Business Etiquette

(1) to shape good communication Image must be polite and polite. Therefore, you must pay attention to your manners. Manner Ceremony It is a manifestation of self sincerity, and a person's outward behavior can directly indicate his attitude. Be courteous, generous, observe the general progress and etiquette, and try to avoid all kinds of impolite and uncivilized habits.

(2) visit a customer's office or at home, ring the doorbell or tap lightly before entering the door, and then wait at the door. Do not press the doorbell or knock on the door too long. No one or no permission is allowed to enter the room without permission.

(3) in customer Behavior in front of

When you see a customer, you should nod your head and smile. If you don't make a reservation, you should first apologize to the customer, and then explain your intentions. At the same time, we should take the initiative to greet or nod to the people present.

In the customer's home, you can't visit the house without invitation, and even if you are familiar with it, do not arbitrarily touch and play with the things on the customers' table, nor can you play with customers' business cards. Do not touch the books, flowers and other furnishings in the room.

It is not easy to sit down before others (Masters) sit down, sit upright, lean forward, and do not "cross legged".

We should talk with customers in a positive and mild tone. When customers talk, they should listen carefully and respond to "yes" first. Eyes look at each other and pay constant attention to each other's facial expressions.

When standing, the upper body should be stable, hands should be placed on both sides, not on the back, nor on the chest with both hands, and the body should not be sideways. When the host rises or leaves the table, he should stand up at the same time. When he meets with the customer for the first time or when he leaves, he must be humble and unhurried.

Develop good habits and overcome all kinds of bad manners. Don't blow your nose, pick your ears, scratch your teeth, make a yawn, cough or sneeze in front of the customers. You can't help but clap your hands and nose at your mouth and face. Try not to make the presence, do not throw away the paper and so on. Although these are some details, they combine to form a customer's general impression of you.

What needs to be explained is that men's makeup is the most annoying habit of women. In this regard, the Convention has been relaxed. When a woman is eating in a restaurant, no one will be surprised if people can see the lipstick and powder. However, this is the only point that can not be overdone. If you need to comb your hair, polish your nails, apply lipstick or makeup, or use lipstick to apply lipstick, please go to the dressing room or the lavatory. It is a habit for women to annoy men most.

Similarly, in front of people, hair, clothing, and mirrors should be controlled as far as possible.