52 Yuan For Shoes And 25 Yuan For Back Shoes.

Mr. Zhao, a reader, reflected yesterday morning that there was a problem with the soles of his sandals bought in Honest shoes. The posters in the shop at that time promised to "change the package and not accept depreciation fees", but he was still held over half of the money.

Mr. Zhao said that in May 17th of this year, he bought 52 pairs of sandals in Honest shoe industry, and saw that there were posters in the shop that had quality problems (such as broken bottom, section, etc.) within 6 months, and did not accept depreciation fees.

Mr. Zhao said that the pair of sandals had been worn for less than 20 days, and the soles were broken.

Yesterday morning, Mr. Zhao came to the five floor service group of Honest shoe industry. After seeing the staff, he said that he belonged to the quality problem and agreed to withdraw. But the receipt he gave wrote only 25 yuan.

Mr. Zhao is puzzled. He promised to return the package and not accept depreciation charges in the advertisement. Then he should refund the money in full. How did he deduct 27 yuan?

A staff member explained that it was not the depreciation fee, but the freight that brought the shoes back to the manufacturer.

Mr. Zhao disagrees.

The reporter then contacted Ms. Li of Honest shoe complaints center.

Ms. Lee said that Mr. Zhao's shoes actually did not break the bottom, but the wear was very strong. According to the advertisement, it was not in line with the conditions of the replacement. However, considering that the wear was too serious, it was difficult to repair.

Finally, Ms. Li contacted reporters again that they had reflected the situation to the manager of the shopping mall, ready to negotiate a good solution with the consumers, but Mr. Zhao left.